We live in a world where everyone has a smartphone, and almost everyone uses their phone daily. This means that nearly everyone has faced at least one issue with their phone.
In this article, I will address the Prestigio MultiPhone 4500 Duo ghost touch issue. We have also covered other issues such as MultiPhone 4500 Duo Overheating and MultiPhone 4500 Duo that Won’t Charge.
Smartphones come with touch screens that allow users to scroll through pages and navigate apps easily.
But when your phone has a ghost touch problem, when you touch your phone’s screen but instead of responding to the place you touched, it reacts elsewhere.
This problem has been known to happen to iPhones, iPads, Android phones, and even Windows phones.
But don’t worry, there are ways to fix it.
What is the ghost touch issue on Prestigio MultiPhone 4500 Duo?
When you hear the term ghost touch, what do you think? Do you think of a ghostly presence, a shadowy figure, or something else entirely? It’s easy to associate the term ghost touch with the supernatural.
However, ghost touch refers to when your phone starts registering random touches. As a result, the screen begins scrolling on its own, apps open on their own, and sometimes your phone even calls people on its own.
They are annoying but can be fixed by following a few simple steps.
This article will cover some of the most common causes and their fixes for ghost touches. We’ll also discuss what causes them and how to avoid them.
How to fix Prestigio MultiPhone 4500 Duo ghost touch issue?
Distinct reasons can cause the Prestigio MultiPhone 4500 Duo ghost touch issue or random touches. We have sorted this list with the most common causes at the top.
Restart the device
People underestimate the power of “restart.” Restarting works most of the time on almost every issue.
When you restart a device, the software reloads, and often the bug which caused the ghost touch problem is fixed, and thus your problem is fixed.
Clean the display
We all use smartphones daily and carry them everywhere; that’s one of the points of having a smartphone. But when you use something daily, it is bound to get dirty.
So, ensure that your phone’s screen has no residue of water, oil, grease, or any other kind of liquid on the screen.
If there is any, clean it with a wet towel. You can use isopropyl alcohol or any isopropyl alcohol-based glass cleaner if it doesn’t come off.
Change the Charger
If the ghost touch issue only hits your Prestigio MultiPhone 4500 Duo when you plug it to charge, it is most probably caused due to the charger.
Test if the issue persists with a different charger.
Before you buy a new charger, I suggest you borrow one from your family members or friends and verify if your charger is indeed faulty.
Remove your screen protector
Screen protectors are a necessity for smartphones with their giant screens.
But with time, the glue on the screen protectors which hold them to your smartphone degrades and can cause your phone to register false touches, aka ghost touches.
- Remove the screen protector from your Prestigio MultiPhone 4500 Duo
- Clean the display with a wet cloth
- Test if the issue is fixed
Once you verify that the screen protector caused the issue, you can install a new screen protector on your Prestigio MultiPhone 4500 Duo.
You must know that Hardware and Software work together to bring you a great smartphone experience. If you didn’t, well, now you know it.
The software or firmware, among thousands of other things, also controls the touch sensitivity of the touch screen of your Prestigio MultiPhone 4500 Duo.
If the ghost touch issue on your Prestigio MultiPhone 4500 Duo started after you performed a software update, it is probably the cause of ghost touches.
You should try to factory reset your Prestigio MultiPhone 4500 Duo; if it doesn’t work-
You have two options, wait for a new software update from Prestigio, which can take anywhere from a week to a month.
The other option is to visit the nearest Prestigio Repair Center and get your Smartphone’s Firmware downgraded to the last stable version.
Faulty Touch Panel
Multiple layers of components combined make the screen. You can learn more about it from this website.
One of the layers is the touch digitizer layer; some refer to it as the touch panel; this layer is responsible for capturing the location where your finger touched, and then your smartphone responds. It is not visible with naked eyes.
There is a probability that even though the display is scratch-less but the touch digitizer layer inside is damaged, causing ghost touch.
Unfortunately, as this is a hardware issue, you can’t fix it. So instead, you need to take your Prestigio MultiPhone 4500 Duo to the nearest Prestigio Repair Center and get it fixed by their technicians.
If your phone has physical or water damage, the warranty won’t cover the repair, and you will need to pay for it.
We discussed various solutions to fix the ghost touch issue on Prestigio MultiPhone 4500 Duo. However, if none of the solutions worked for you, it’s time to visit the nearest Prestigio Repair Center.